Common Questions and Misconceptions of the Mortgage Industry
(FAQ)
by
Jim Montrym
Dear Student,
The following is a compilation of some of the questions and
concerns that I have been asked for the past ten years. I hope they will
enlighten you and help to keep you current in your occupation.
The Changes
1. Starting October 1, 2001, to start-up your own mortgage
brokerage business you will need to be licensed for one(1), year or show the
Department one(1) years worth of experience. At this time, the state has not
clarified this, so call 1-850-410-9895 with your questions.
2. Starting October 1, 2001, if you want to start a
Correspondent Lender or Mortgage Lender business, the Principal of the company
must take the twenty-four (24) hour class and pass the state exam.(I like it).
Companies in place prior to October 1, 2001 are excluded from this requirement
unless the Principal of the company changes.
Question and Answer
Q: When does someone need a Mortgage Broker
License?
A: Basically, when they take loan applications. In other words, being a processor, telemarketer, receptionist, etc., which many include quoting rates on loans and conditions is not required to have a license
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Q: I do commercial mortgages. Do I or do I not need a
license?
A: You only need a broker license when either party to the
transaction is a private
party.
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Q: When may I turndown a borrower for not providing me with
necessary information, and cancel the deal in my loan journal?
A: After seven(7) days of requesting it from a borrower, it
is called Substantial Fault of the
Borrower.
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Q: What does the state charge for audits?
A: $0 if you are in Florida. For out-of-state businesses, it
will be travel expense and per diem subsistence at the rate provided by law, up
to thirty (30) 8 hour days per year for each examination. (DO NOT HAVE YOUR
BUSINESS IN
HAWAII!!)
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Q: How long must I maintain loan files?
A: Three(3) years from the date of original entry. This
means three years from the date you take the application. Note that
pre-qualifications and rate shoppers are notapplications, so they do not have to
be logged into your journal, or maintained in load files. Remember, it's only
signed loan applications that
count.
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Q: How long must I maintain copies of
advertising?
A: Two years from the first date of publication or
broadcast.
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Q:
When must I disclose a conflicting interest?
A: When you or someone you are related to owns 10% or more
of a business providing a service in a transaction you are in as a mortgage
broker. (Should be done on the Good Faith Estimate). However, my personal rule
is if you think they should know it, DISCLOSE IT!! I have never heard of anyone
being charged with telling a client TOO much information in a
deal!
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Q: A client is refusing to pay me a commission I feel I have
earned. Can I cloud the title to the parcel of real estate involved (i.e. lien
the property or file a Lis Penden)?
A:
No!
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Q: What two parties have the right to arbitrate a
dispute?
A: Borrower and non-institutional investor (two members of
the public). This right cannot be taken away.
- I have heard some changes with regards to having a mortgage broker business
tell me:
1) Mortgage Broker Businesses no longer have to be in
Florida.
2) The department is no longer looking for occupational
licenses on audits. However, I do not think most local and county governments
feel the same.
3) You do not need a sign on or around the entrance to your
business.
(Working out of your own home looks very attractive to
me.)
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Q: When should I license a branch office?
A: Use the 7-11 rule (AKA - Common Sense). This means if you
live in Tampa, and your company home office is in Orlando, you need a branch
office license. (When in doubt, pay the
fee.).
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Q: What commission monies must I disclose to my
client?
A: All. This means "front end" (i.e. directly from client as
a mortgage broker commission listed on the closing statement), and back end
monies (i.e. par plus, yield spread, lender
participation).
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Q: Can I, as a Mortgage Broker Business, collect monies from
origination fees and discount points?
A: No. You are allowed, as a mortgage broker, to obtain
monies two ways: application fees and mortgage broker commissions.
- As a Correspondent or Mortgage Lender, I do not have to
disclose "back end" money.
A: Wrong. Yes, you
do!
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Q: I am an out-of-state broker business. Where must my
escrow account be?
A: In a Florida bank, S & L, or credit union insured by
the Federal government. (Business can be out-of-state, however escrow cannot
be.).
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Q: I hear that I have to file a list with the state of all
the people who work for me as either associates or originators.
A: Yes. Every quarter you must file a list with the state of
all persons who you hire or fire. (Do it through the internet). This applies to
all broker businesses and
lenders.
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Q: When figuring a maximum brokerage fee, what monies are
included?
A: All. Again, both "front end" (broker commission and
application fees) and "back end" (par plus, yield spread, lender participation)
monies.
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Q: I use a lot of private investors. What must I do
differently?
A: Get a copy of the Florida Statute 494 and read section
494.0043. Basically, they are to get an appraisal with opinion of value by the
appraiser and title insurance, unless they waive it in writing. Disclosure of
senior mortgages and status of them. Disclose is if you are involved as either
the private investor or you are getting your hands on their money. The mortgage
must be recorded at the courthouse before delivery to the investor. Each
mortgage must be recorded by you within thirty(30) business days of the closing.
(I think a personal injury lawyer wrote that last part of the
law).
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Q: I am a Correspondent Lender or Mortgage Lender. What's
the deal with my net worth?
A: If your net worth drops below the minimum of $25,000 as a
Correspondent Lender or $250,000 as a Mortgage Lender, you must notify the state
within 48hrs, and cease taking applications. The law states either you knew or
you should have known. (Stupidity is no defense!). Secondly, if your net worth
falls below the minimum, and you tell the Department voluntarily, you get one
hundred twenty(120) days to get money back into the company. If the state
catches this in an audit, you only get sixty (60) days to get it back up.
However, in no manor may you continue to take
applications.
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Q: Loan Officer, Loan Broker, Loan Originator, Associate
Broker, Loan Solicitor. What's the difference?
A: It is time to be technical.
1) Loan Originator means an employee of either a
Correspondent Lender or Mortgage Lender. (They do not need a broker
license).
2) Associate Broker has a couple of legal
meanings.
a) They work at a mortgage brokerage business as either an Employee(W-2)
or Independent Contractor (1099).
b) They work at a Correspondent Lender or Mortgage Lender as an
Independent Contractor(1099).
(These two need a broker license to be legal).
All of the others the state really does not identify, so use either associate
broker or loan originator on your business
cards.
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Q: Can I work for a Correspondent Lender or Mortgage Lender
as an Employee (W-2), no license, and also hang my Associate Broker License
somewhere else?
A:
Yes.
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Q: When changing offices as an Associate Broker, what must I
do?
A: Take the original license off the wall and post it on the
wall in the new office. That's it?
Yes.
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Q: Can, and should I, have an Escrow account?
A: Yes, you can, but I would not. Why? The vast majority of
people who are looked at by the state are those involved with the dispute from
the public over escrow accounts. Solution: Tell the customer that appraisers,
termite inspectors, and surveyors expect to be paid at the time of service. (No
escrow - No
foul).
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Q: How soon must escrow funds be put in the
account?
A: Immediately. This means within seven(7) business days of
receipt of funds. (This is not a
typo).
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Q: What must be in each loan file?
A: A Mortgage Broker Agreement, a Copy of a Signed Closing
Statement, and a Copy of the Good Faith Estimate; and a copy of everything else
you send to them. (That is why loan files are the "Great Novel No One Reads".).
Also, if a loan has a lock-in and/or commitment, a copy of one from both you (on
your letterhead), and a copy of one issued by the
lender.
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Q: Mortgage Brokerage and the Lending Journal. What's the
deal?
A: First, all mortgage broker businesses and lenders acting
in the capacity as a brokerage must keep one. Second, the state will send you a
blank copy with your business application. Third, once an application has been
taken you must log it into the journal within seven(7) business days
.
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This concludes my attempt to answer as many of the questions I have received
over the years. Once again, I wish you to thank you for taking our school's
course and wish you continued success.
Sincerely,
Jim Montrym
P.S. I will, from time to time, update this section, so please bookmark it on
your computer for further reference.